Analysis, Assessment, Design and Develop
• Analysis of your specific needs
• Assessment of end-users
• Identify performance gaps; develop and implement productivity plan

Software Instruction
• Customized instruction – Microsoft Word® since 1992
• Accomplishment-based, task oriented, designed to meet performance gaps
• Classroom, one-on-one, small groups, workshops
• Lunch ‘n Learn, Saturday Seminars, Early Bird, you name the time!

Training/Materials Design, Development
• Customized Quick Reference Cards, materials, courseware; training outlines

WordPerfect to Word Conversions
• Introduction to the concept of conversion tools
• Planning for the end-user interface
• End-user conversion “Best Practices”
• Design and deliver training

Tools

Legal Specific
Customer Relationship Management – LexisNexis’ InterAction

Manage the risk of metadata – Payne MetaData Assistant

Content management – GroupWise; Interwoven’s iManage, WorkSite including MailSite and DeskSite

Document comparison – WorkShare’s DeltaView

Levit & James’ products
• Create Table of Authorities in MS Word – Best Authority
• WordPerfect to Word conversions – CrossWords
• Reveal Codes for Word – CrossEyes
• Repair damaged Word files – CrossFingers
• Format and Stylize Word documents – Stylizer

General Business Applications
Microsoft Word, Excel, PowerPoint, Outlook
Microsoft Publisher
Microsoft FrontPage
Novell GroupWise
ScanSoft PaperPort and OmniPage Pro
Adobe Acrobat
TechSmith’s SnagIt; Camtasia
Lotus Notes

ABC Consulting
Toll free: 877.680.1989
E-mail: improve@abcornwell.com

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